Clearer skin starts now
Your skin is your interface with the world—don’t let acne hold you back. A doctor can help you find a treatment that works.
Get a personalised care plan. All without waiting rooms or traffic.
Talk to an experienced Australian doctor who understands your condition.
Access clinical-grade actives to target your skin concerns
Experienced Australian doctors
Secure and private platform
Fast appointment booking
Affordable pricing
How it works
1
Answer some questions
Answer questions about you and your health.
2
Pay for a consult
If you're found unsuitable, you'll receive a full refund.
3
Talk to a doctor
Your practitioner will call to conduct your consultation.
4
Receive your treatment
Receive your eScript via text to your phone or have it delivered to your home.
Why do we get acne?
Wondering why you get breakouts, zits or pimples?
Here’s what we know.
Acne1 is a common skin condition that causes spots or outbreaks. It can be mild, moderate or severe. Acne often affects teenagers and is more common in people with naturally oily skin. Acne is not just a physical problem—it can affect your self-esteem and how you feel about your looks.
It can also affect your social and psychological wellbeing2.
Acne symptoms include1:
- whiteheads – small white spots beneath the skin’s surface
- blackheads – blocked pores that contain a black plug
- pimples – inflamed reddish spots that may have pus in the centre
- nodules – big red bumps beneath the skin which are sometimes painful.
Acne symptoms typically affect the face, but can also occur on the neck, back, chest and shoulders.
Many different acne treatments are available, including1:
- cleansers and washes
- lotion and cream
- over-the-counter treatments from the pharmacy
- doctor-prescribed treatments.
If your acne hasn’t responded well enough to things you’ve tried, a doctor can give you expert guidance.
Acne treatment takes time—often 2 to 3 months before you’ll see an improvement1. It’s important to keep following any treatment instructions even when you don’t see results right away.
It’s common to have acne-free periods interspersed with flare-ups. This cycle may continue for several years but can usually be controlled with treatment2.
Experts believe several things contribute to acne development3:
- too much oil in the pores
- a buildup of dead skin cells in pores
- bacterial growth in the pores.
Other things may make you more prone to acne, including:
- Hormones – sex hormones called androgens increase in both males and females during puberty. Increased levels of hormones causes higher oil production.
- Family history – you may be more prone to acne if your parents had it.
- Medications – some medications can cause acne.
- Age – although anyone can get acne, it’s more common in teenagers.
Acne by the Numbers
Discover the growing need for accessible and convenient acne care in Australia.
Of Australians aged 16-18 years have acne4
Of people with acne will get scarring5
Get the facts
Not everything you hear about acne is true. Cut through the noise with some fast acne facts.
Only teenagers get acne
Acne vulgaris mostly affects teenagers, but acne can continue into or start during adulthood. Then it’s called adult or hormonal acne1.
A bad diet causes acne
Although junk food alone does not cause acne, adult acne may be associated with a diet high in sugar, fatty foods and milk6.
Dirty skin causes acne
Poor hygiene does not cause acne, but keeping your skin clean can help6.
Nothing really works for acne
Many effective acne treatments are available, from over-the-counter products to prescription medications7. A doctor can help you find the right option.
Not just a teen problem, but often a female one
Acne can be more severe in males, but it’s more likely to persist in females1
Some people still get acne7
Of women experience adult acne—and this number is rising7
Expert acne care with online convenience
Our AHPRA-registered telehealth doctors have a special interest in acne management and support patients Australia-wide — across NSW, QLD, VIC, SA, WA, ACT, TAS, and NT. They’re able to prescribe both topical and oral treatments tailored to the specific causes of your acne.
They also provide skincare and lifestyle advice to support your treatment. If your current acne medication is causing dryness, redness, or irritation, they can help you find a gentler, more effective option.
Your Privacy, Our Priority
We understand the importance of your privacy. We are committed to protecting your personal and health information. Here's how we ensure your data security:
Strict Data Security Standards
We adhere to the highest standards of data security to safeguard your information.
Limited Access
Only authorised healthcare providers can access your health information, ensuring confidentiality.
FAQs
Got questions before you start? We’re here with answers. Find out everything you need to know about our treatments, pricing and more.
Don’t like waiting lists, waiting rooms, or waiting in line at the pharmacy? We get it!
An online consult about your acne gives you expert care at your fingertips. It’s fast, private and convenient.
Here’s how it works.
- Answer some questions and upload some selfies.
- Pay for your consult (you’ll get a refund if the service is not right for you).
- Talk to an Australian doctor with a special interest in acne.
- Get personalised acne treatment, including an eScript if appropriate.
- Get your prescription delivered or pick up at your favourite pharmacy.
Everyone is different, but you can usually expect to see an improvement within 2-3 months1. Remember, patience and perseverance are your friends!
It can help to2:
- wash acne prone skin twice a day with a gentle, soap-free pH balanced cleanser
- avoid using oils or oil-based cosmetics on areas where you tend to get acne
- avoid abrasive skin treatments
- avoid popping or picking at pimples
- eat a healthy, low-glycaemic, high-protein and low-dairy diet
- use a non-comedogenic (acne-friendly), broad spectrum, SPF50 or higher sunscreen.
If your doctor prescribes prescription-strength topical acne medication, your skin can sometimes get worse before it improves8. You may experience side effects such as dryness, peeling and an increase in pimples. Don’t worry, though—these symptoms are usually only temporary8. If the symptoms persist more than 4 weeks, please speak to your doctor about it.
Clearer skin starts now
Your skin is your interface with the world—don’t let acne hold you back. A doctor can help you find a treatment that works.
Get a personalised care plan. All without waiting rooms or traffic.
Talk to an experienced Australian doctor who understands your condition.
Access clinical-grade actives to target your skin concerns
